Terms of Service

By accessing this website or engaging with any WASAReC service, programme, or digital channel, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you are accessing this website on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

The Water and Sanitation Regulatory Council (WASAReC) is a non-governmental organisation registered and operating in Zambia. We work to improve access to clean water and sanitation through regulatory oversight, community engagement, research, and infrastructure support for peri-urban communities.

Our website provides information about our programmes, impact, publications, and ways to engage with our mission through donations, volunteering, or institutional partnership.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

All content published on this website — including but not limited to text, research publications, reports, data, graphics, logos, photographs, and design elements — is the intellectual property of WASAReC or its licensed contributors, and is protected under Zambian and international copyright law.

You may share links to our content and reproduce brief excerpts for non-commercial, educational, or journalistic purposes, provided you clearly attribute WASAReC and include a link to the original source.

For permission to reproduce substantial content or use WASAReC branding, contact wasare0321@gmail.com.

When you submit information through our contact forms, volunteer applications, or partnership inquiries, you confirm that:

• check_small The information you provide is accurate and truthful to the best of your knowledge.
• check_small You have the right to submit the information and are not infringing any third-party rights.
• check_small You grant WASAReC a non-exclusive, royalty-free licence to use the submitted information solely for the purpose for which it was provided.

All donations made to WASAReC are voluntary and non-refundable unless an error occurred during processing. Donations are used solely to advance WASAReC's charitable mission in water, sanitation, and hygiene (WASH) in Zambia.

WASAReC is committed to radical transparency in the use of funds. Quarterly impact reports are made available to donors upon request and published periodically on our website.

WASAReC does not guarantee any specific outcomes from donations, as programme results depend on a range of environmental, logistical, and governmental factors.

For donation enquiries, contact wasare0321@gmail.com.

Volunteering with WASAReC is subject to a separate onboarding agreement that you will be asked to sign upon acceptance into the programme. Key principles include:

• check_small Volunteers act as representatives of WASAReC and must conduct themselves professionally and in accordance with our Code of Conduct.
• check_small Volunteers are not employees and are not entitled to remuneration unless otherwise agreed in writing.
• check_small WASAReC reserves the right to end a volunteer engagement at any time if these terms or programme guidelines are not followed.
• check_small Volunteers may not share confidential programme data, community information, or internal communications without prior written approval.

Corporate, governmental, and institutional partnerships are governed by individual Memoranda of Understanding (MoU) or Partnership Agreements negotiated with WASAReC's Strategic Partnerships Office. Submitting a partnership inquiry through our website does not constitute a binding agreement.

Any claims of endorsement, affiliation, or co-branding with WASAReC require a signed written agreement and may not be implied from a formal inquiry alone.

This website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied. WASAReC does not warrant that:

• info The website will be uninterrupted, error-free, or free of viruses or other harmful components.
• info The information published is always current, complete, or accurate — though we endeavour to keep it up to date.
• info Links to external websites will always be functional or that third-party content will be appropriate.